The Supreme Court of India has recently delivered a significant ruling clarifying the legal threshold required for a valid arbitration agreement. In holding that a contractual clause stating disputes “can be settled by arbitration” does not create a binding obligation to arbitrate, the Court has reaffirmed that arbitration is fundamentally rooted in clear and unequivocal consent between parties. This judgment once again underscores that arbitration cannot be inferred from ambiguous or permissive language.
The case arose in Nagreeeka Indcon Products Pvt. Ltd. v. Cargocare Logistics (India) Pvt. Ltd., where the dispute centered around Clause 25 of a Bill of Lading. The clause suggested that disputes “can be settled by arbitration,” and the question before the Court was whether such wording amounted to a valid arbitration agreement under Section 7 of the Arbitration and Conciliation Act, 1996. Upholding the Bombay High Court’s decision, a Bench comprising Justices Sanjay Karol and N. Kotiswar Singh held that the clause failed to establish a binding mandate to arbitrate.
In arriving at this conclusion, the Court relied on the well-settled precedent in Jagdish Chander v. Ramesh Chander (2007), which draws a critical distinction between clauses that mandate arbitration and those that merely contemplate it. The Court reiterated that for an arbitration agreement to be valid, it must reflect a clear intention to refer disputes to arbitration, impose a binding obligation on the parties, and indicate that the arbitral decision will be final and binding. A clause that leaves the decision to arbitrate open or optional does not satisfy these requirements.
A central aspect of the Court’s reasoning was its treatment of permissive language in contractual clauses. Words such as “can” or “may,” the Court observed, indicate discretion rather than compulsion. Arbitration, however, requires a definitive commitment at the stage of contract formation. If parties retain the option to choose arbitration at a later stage, it implies that no binding agreement to arbitrate exists at the outset. This distinction between possibility and obligation proved determinative in the case.
The judgment also aligns with the Court’s broader jurisprudence on arbitration agreements, where mere reference to arbitration is insufficient unless accompanied by mandatory intent. The Court has consistently held that arbitration clauses must be self-executing once a dispute arises, the mechanism for arbitration should activate automatically without requiring fresh consent or negotiation. This ensures certainty and avoids procedural disputes over forum selection.
From a commercial standpoint, the ruling has significant implications for contract drafting. Many standard-form contracts, particularly in industries such as shipping and logistics, contain loosely worded dispute resolution clauses. This judgment serves as a caution that such clauses may not withstand judicial scrutiny. Parties intending to adopt arbitration must employ clear and mandatory language, such as “shall be referred to arbitration,” to ensure enforceability.
The decision also highlights an important balance within India’s arbitration framework. While the judiciary has consistently promoted arbitration as an efficient alternative to litigation, it has simultaneously insisted that such preference must be grounded in genuine party consent. The Court’s approach ensures that arbitration remains a matter of choice, but a choice that must be clearly expressed and not ambiguously implied.
In conclusion, the Supreme Court’s ruling reinforces the primacy of certainty in arbitration law. It establishes that arbitration agreements cannot be founded on tentative or discretionary language but must embody a definite and binding commitment. By drawing a firm line between permissive and mandatory clauses, the Court has strengthened doctrinal clarity and provided crucial guidance for both litigants and commercial actors.

